7jaye Privacy Policy — How Your Data Is Collected and Protected

By creating an account or using 7jaye.net, you agree to the collection and use of your information as described in this Privacy Policy. This policy applies to all 7jaye services — the website, mobile browser, and any future apps.

7jaye's privacy policy is built on internationally recognised data protection standards. We believe a member's personal information should be used solely to improve their experience — not sold to advertising companies.

Terms like "we", "7jaye", and "platform" throughout this policy all refer to 7jaye.net and its operating entity. "You" and "member" refer to any individual using the platform.

7jaye collects information in two ways — directly from you and automatically. Details are provided below:

Information provided directly:

• At registration: full name, date of birth, mobile number, email address, and current address.
• For KYC verification: national ID or passport number, a photo, and a selfie.
• For payments: mobile number (bKash, Nagad, Rocket), transaction history.
• Support interactions: any information or messages shared when contacting our support team.

Automatically Collected Information:

• IP address, browser type and version, and operating system.
• Time spent on the platform, pages visited, and bets placed.
• Unique device identifier (Device ID) and cookie data.
• How you arrived at 7jaye (referral link or search).

Information collected by 7jaye is used only for specific purposes. Nothing is used unnecessarily:

• Account Management: Completing registration, verifying login, and keeping your account secure.
• Transaction Processing: Confirming deposits and sending winnings to the right mobile number.
• KYC & Compliance: Identity verification, Anti-Money Laundering (AML) compliance, and adherence to international regulations.
• Service Improvement: Understanding which features are used most and identifying areas that need improvement.
• Personalized Experience: Showing you relevant offers based on your preferred games and betting types.
• Fraud Prevention: Detecting multiple accounts or suspicious activity.
• Support Services: Being able to review previous interactions to resolve your issue more effectively.
• Marketing Communications: Emails or SMS about new offers or promotions — only with your consent.

7jaye does not sell your personal data to advertisers or third parties. However, limited sharing is necessary in certain situations:

• Payment Providers: Information is shared with bKash, Nagad, or Rocket only as needed to process transactions. Each provider operates under its own privacy policy.
• Game Providers: Only the data necessary to operate games is shared with providers such as NetEnt and Pragmatic Play — not your name or contact details.
• KYC Verification Services: Approved third-party providers are used for identity verification, all of whom comply with international data protection standards.
• Legal Authorities: Information may be disclosed under legal obligation — such as a court order, regulatory request, or money laundering investigation.
• Business Restructuring: In the event of a change in 7jaye's ownership, data may be transferred to the new operator — members will be informed in advance.

The 7jaye website uses cookies — small files stored in your browser that remember your preferences and keep your login session active.

• Essential Cookies: Required for login sessions, security, and core platform functionality. Disabling these will prevent the site from working properly.
• Functional Cookies: Remembers your language preference and display settings. If disabled, you will need to reconfigure your settings each time you visit.
• Analytics Cookies: To understand which pages are visited most and where issues arise. This data is anonymous and not personally identifiable.
• Marketing Cookies: Used to show relevant offers. This cookie remains disabled unless you give your consent.

You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies will log you out.

7jaye protects your data using both technical and procedural measures. Technology alone is not enough — the way our team handles information is equally important.

• 256-bit SSL/TLS encryption — all data transmissions are encrypted from the moment you access the site.
• Database Encryption — stored data is also kept in encrypted form and cannot be read directly.
• Two-Factor Authentication (2FA) — an extra layer of verification when accessing your account.
• Regular security audits — independent security specialists identify and report vulnerabilities.
• Access controls — only designated staff can access specific data; no one has blanket access to everything.
• Data breach plan — if any data is compromised, affected members will be notified within 72 hours.

7jaye does not retain data longer than necessary. Retention periods vary depending on the type of information:

After the defined retention period, data is automatically deleted or anonymised — so that aggregate statistics can be used without any link to individual users.

If you have a 7jaye account, you have the following rights over your personal data. Contact support to exercise any of them:

• Right to Access: You may request to know what information 7jaye holds about you. A response will be provided within 30 days.
• Right to Rectification: You can request corrections to any inaccurate or outdated information. Some details can be updated directly from your dashboard.
• Right to Erasure: You can request deletion of your data where there is no legal obligation to retain it, though this may not be possible for active accounts.
• Right to Portability: You have the right to receive your data in a machine-readable format (CSV/JSON).
• Right to Object: You can object to the use of your data for marketing communications or profiling.
• Right to Restrict Processing: You can request that your data be used only for limited, specific purposes.

7jaye strictly prohibits account registration by anyone under the age of 18. We do not knowingly collect any information from minors.

If we become aware that anyone under the age of 18 has opened an account, that account will be closed immediately and all associated data will be deleted. Parents or guardians can report such matters to support@7jaye.net.

7jaye may update this Privacy Policy from time to time. When changes are made, the date at the top of the page will be updated, and members will be notified by email for any significant changes.

Continued use of the platform after a policy update constitutes acceptance of the revised policy. It is worth reviewing this page from time to time.

• Email: support@7jaye.net — use the subject line "Privacy Query".
• Live Chat: Available at the bottom-right corner of the site — 24/7.
• Response Time: Privacy-related requests are responded to within 30 days.