Responsible Gaming at 7jaye — Build Safe & Healthy Gaming Habits

Responsible play means enjoying gaming or betting as a form of entertainment — within your own means and limits. It's not a rigid set of rules; it's a mindset.

Responsible play at 7jaye means only wagering what you can afford to lose without it affecting your life, not treating a win as guaranteed, and not letting gaming pull you away from family or work responsibilities. Keep these three things in mind and online gaming stays genuinely enjoyable.

7jaye values every member's long-term wellbeing over short-term wins. That's why this page offers a set of free tools — easy to use and available to activate at any time.

7jaye strictly prohibits account registration by anyone under 18. Age is verified through the KYC process using a national ID card or passport.

• Providing your date of birth during registration is mandatory — the process cannot be completed if you are under 18.
• Age must be verified through KYC before your first withdrawal.
• If there is any doubt, 7jaye reserves the right to request additional age verification documents at any time.
• Any account found to belong to a minor will be closed immediately and the balance forfeited.
• If a child or young person in the household uses the device, keep a PIN or password lock on the browser.

7jaye lets you set your own budget. Go to your account settings to apply a maximum spending limit on a daily, weekly, or monthly basis.

• Daily Limit: Any deposit or bet above a set daily amount will be blocked automatically.
• Weekly Limit: Set a ceiling on the total amount you want to wager within a seven-day period.
• Monthly Limit: Set a budget at the start of the month — once the limit is reached, everything stops automatically.
• Lowering a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period — this is intentional, to prevent big decisions being made in the heat of the moment.
• You can also set a loss limit — once you reach a set amount, your session will end automatically.

Taking a break every now and then is healthy. With 7jaye's Cooling-Off feature, you can temporarily suspend your account for a set period.

• 24 hours, 7 days, 1 month, or 3 months — choose whichever duration works for you.
• During a cooling-off period, logging in, placing bets, and making deposits are all disabled.
• Once the period ends, your account reopens automatically — no action needed on your end.
• The period cannot be ended early — this is in place for your own protection.
• The Cooling-Off period takes effect as soon as you submit the request.

Self-exclusion is the most decisive step you can take — your account will be permanently closed and cannot be reopened. It is for those who feel that gaming is no longer right for them.

• After self-exclusion, 7jaye will not send you any further marketing communications.
• If someone tries to open a new account under the same identity, the system detects and blocks it automatically.
• If there is a cash balance in your account, a withdrawal will be arranged.
• This decision cannot be changed later — so think it through carefully.

When you play for a long stretch, it is easy to lose track of time. 7jaye's Reality Check feature displays a pop-up at set intervals showing how long you have been playing and how much you have spent.

• Reminders can be set at 30-minute, 1-hour, or 2-hour intervals.
• Each reminder shows your session duration and total net loss or gain.
• Whether to continue or stop after seeing the reminder is entirely your choice.
• Leaving this off is not recommended — a little awareness goes a long way in avoiding problems.

To set a Reality Check: Settings → Responsible Gaming → Reality Check → Choose your interval.

Gaming addiction is a real issue — and there's no shame in talking about it. Help is available beyond 7jaye as well. Reach out if you need it:

• 7jaye Support: support@7jaye.net | Live Chat 24/7 — available in Bengali.
• Mental Health Support: Kaan Pete Roi and other mental health services are available in Bangladesh.
• Talk to Your Family: Let the people close to you know — you do not have to face this alone.
• Professional Support: Seek help from a psychiatrist or counsellor — addiction is treatable.

It is natural to be concerned if someone in your family seems to be spending too much time or money on online gaming. Here are some steps you can take:

• Speak openly — not with anger or accusations, but with genuine concern and care.
• Contact 7jaye at support@7jaye.net — we can help while keeping everything confidential.
• Use browser locks or parental control software on shared devices.
• Consider seeking professional family counselling services.

Remember — a person struggling with addiction isn't causing pain on purpose. With the right support, things can change.